Terms and Conditions

Our website provides information about products and services, and facilitates the purchase of such products and services. We may introduce or modify new features and contents to our website at our sole discretion. We have the right to modify, suspend or discontinue, temporarily or permanently any products or services advertised on the website for any reason.

Price & Payment
All prices are in Thai Baht. We accept payments via Bank Transfers only. Please send us your payment slip via e-mail to confirm your order payment. Delivery charges are not included in the prices quoted.

Deliveries are available only within the Kingdom of Thailand. We currently use Thailand Post or Kerry Express for delivery of your goods. We do not deliver Worldwide. We cannot guarantee delivery times but we aim to dispatch within 7 business days of receiving your order.

Delivery Costs
The delivery costs are calculated on the weight of your parcel and the destination selected.

All items offered on our website are subject to availability. To purchase any of the items on our Website, click the 'Add to Cart’' button shown on each product page. When you place an order to purchase a product by clicking the button 'Check Out', we will send you an email confirming receipt of your order and containing the details of your order. Your goods will be dispatch within 7 business days of receiving your order.

We have the right to refuse or cancel any Orders for products and/or services listed at an incorrect price or containing any other incorrect information or typographical errors. We have the right to refuse or cancel any such of Orders whether or not the Order has been accepted by Heart Apotheca and/or User’s credit card has been debited. If User’s credit card has already been charged for the Order and User’s Order is refused or canceled, Heart Apotheca shall promptly issue a credit to User’s credit card account in the amount of the charge.

Refunds & Exchange
We do not accept refunds or exchange of goods after purchase.  

Trademarks & Copyrights
The trademarks, logos, photography, brand names and service marks used on this Website are owned by Heart Apotheca or by third parties that have licensed their use to Heart Apotheca. User may print copies of the content of this Website, provided that these copies are made only for personal use and that any notices contained in any such content, such as all copyright notices, trademark legends, or other proprietary rights notices, are maintained. Other use of these marks or Website content, except as specifically permitted in these Terms or in a writing signed by Heart Apotheca, is strictly prohibited. Elements of this Website are protected by trade dress, trademark, unfair competition and other state and federal laws and, except as expressly permitted herein, may not be copied or imitated in whole or in part by any means, including, but not limited to, the use of framing or mirrors. User shall not store electronically any significant portion of this Website.

Products sold by Heart Apotheca are specially designed to enhance the user’s own energy. Our healing crystals are empowered by the user’s own personal intentions to change or improve themselves. As an energy enhancer, Heart Apotheca products rely on the user to be effective. The responsibility for empowering the energy enhancing capability of the jewelry and crystals by Heart Apotheca is solely with the user. Therefore, Heart Apotheca products do not constitute a warranty, guarantee or prediction regarding the outcome of an individual using any specific product. While all our products are sold and advertised in good faith, results and outcomes do vary and cannot be guaranteed. Heart Apotheca accepts no responsibility or liability for the effectiveness of the products sold herein.

Heart Apotheca are not doctors and cannot give out medical advice. Healing crystals should be used as a complement to other therapies and not as a replacement for medical treatment, diagnosis, or examination. For medical advice, please consult a licensed healthcare specialist.

When you purchase and/or use a Heart Apotheca product, you agree to fully release, indemnify, and hold harmless, Heart Apotheca, its principals, owners, personal representatives, consultants, employees and assigns from any claim or liability whatsoever and for any damage or injury, personal, financial, emotional, psychological or otherwise, which you may incur arising at any time out of or in relation to your use of the Products sold on this website. If any court of law rules that any part of the Disclaimer is invalid, the Disclaimer stands as if those parts were struck out.

We at Heart Apotheca have your best intentions at heart. We sincerely hope that each of our users has a positive and insightful experience with our Products. If you have any questions regarding the above, please do not hesitate to reach out.